cabin crew Archives - Aviation Figures https://www.aviationfigures.com/tag/cabin-crew/ Airlines, Airports News from around the world Wed, 27 Dec 2023 03:29:16 +0000 en-GB hourly 1 https://www.aviationfigures.com/wp-content/uploads/2023/10/cropped-aviation-figures-32x32.png cabin crew Archives - Aviation Figures https://www.aviationfigures.com/tag/cabin-crew/ 32 32 Qatar Airways Introduces its Next Phase of Digital Transformation by Empowering 15,000 Cabin Crew with Smart Onboard Functionality https://www.aviationfigures.com/qatar-airways-introduces-its-next-phase-of-digital-transformation-by-empowering-cabin-crew-with-smart-onboard-functionality/ https://www.aviationfigures.com/qatar-airways-introduces-its-next-phase-of-digital-transformation-by-empowering-cabin-crew-with-smart-onboard-functionality/#respond Wed, 27 Dec 2023 03:26:09 +0000 https://www.aviationfigures.com/?p=3164 Doha, Qatar – Qatar Airways has introduced an in-house application that enables Cabin Crew to deliver personalised experiences to passengers. In its initial

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Doha, Qatar – Qatar Airways has introduced an in-house application that enables Cabin Crew to deliver personalised experiences to passengers. In its initial phase, the application offers real-time insights on flight information, and customer and service information. This allows Cabin Crew to view passengers’ profiles, including privilege club members and oneworld members, as well as all special service requests and preferences for a more personalised and integrated journey with the award-winning airline. The application also empowers Cabin Crew by providing access to up to date digital training materials.

In the coming months, Qatar Airways will have reached the first milestone in this phase of digital transformation by providing Cabin Crew with more than 15,000 mobile devices. The airline will complete the roll-out of the new project in multiple stages, with plans to expand its scope to Hamad International Airport and overseas airports and lounges, integrating passengers’ unique itinerary and requirements across all touch-points.

Qatar Airways Group Chief Executive Officer, Engr Badr Mohammed Al Meer, said: “We, at Qatar Airways, are incredibly excited to introduce a new phase in the airline’s digital transformation, especially one that will enhance our world-class onboard experience. As leaders in industry innovation and digital adoption, Qatar Airways excels in identifying and responding to emerging trends for the comfort and convenience of our passengers and this project is a defining step towards a more connected and insightful interaction between our customers and staff.”

By embracing digital solutions, the airline is not only streamlining processes but is also demonstrating a commitment to reducing paper waste and taking a step towards more sustainable ways of working.

Qatar Airways has taken major strides in its digital transformation this year, including its collaboration with Google Cloud to explore data analytics and artificial intelligence solutions for enhanced customer experiences and sustainability.

Read more on qatarairways.com

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British Airways told female flight attendants to wear white bras at work because their new uniforms are nearly see-through https://www.aviationfigures.com/british-airways-told-female-flight-attendants-to-wear-white-bras-at-work-because-their-new-uniforms-are-nearly-see-through/ https://www.aviationfigures.com/british-airways-told-female-flight-attendants-to-wear-white-bras-at-work-because-their-new-uniforms-are-nearly-see-through/#respond Mon, 11 Dec 2023 15:45:05 +0000 https://www.aviationfigures.com/?p=3066 British Airways told female cabin crew what bras to wear as its new uniform turned out to have a nearly see-through blouse, The Sun

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British Airways told female cabin crew what bras to wear as its new uniform turned out to have a nearly see-through blouse, The Sun first reported.

The newspaper reported that some British Airways crew members had felt humiliated after being asked questions about their bras by passengers.

“Undergarments should be plain white or nude, with no lace, patterns or writing,” the official guidance previously said, per The Sun.

That has now been removed after a backlash from the flight attendants’ union.

“We’ve removed a recommendation from our uniform guidelines and will continue to listen to our colleagues about what works best for them,” a BA spokesperson told Business Insider.

The airline said it doesn’t tell crew what underwear to wear, and the guidance was designed to evolve with feedback.

According to Paddle Your Own Kanoo, the British Airways Stewards and Stewardess’ Union told members: “Incredible that we found ourselves in the awkward position of having to discuss what underwear our female members were ‘allowed’ to wear in 2023.”

“It could be argued that we wouldn’t have even been in this position if the blouse wasn’t transparent in the first place,” it added.

British Airways first announced its new uniform in January. Designed by Ozwald Boateng, it was the UK flag carrier’s first revamp in nearly two decades.

The new pilot and flight attendant uniforms were officially rolled out in late September.

Back in 2019, British Airways faced similar complaints, according to PYOK.

The then-assistant general secretary of the Unite union said the old white shirt was too transparent, and said there was a “sexualization of the uniform,” per the outlet.

Read full originally published story on businessinsider.com

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BRITISH tourist, 43, ‘sexually assaulted cabin crew steward on Majorca flight before being tackled by passengers’ https://www.aviationfigures.com/british-tourist-43-sexually-assaulted-cabin-crew-steward-on-majorca-flight-before-being-tackled-by-passengers/ https://www.aviationfigures.com/british-tourist-43-sexually-assaulted-cabin-crew-steward-on-majorca-flight-before-being-tackled-by-passengers/#respond Sat, 30 Sep 2023 18:00:58 +0000 https://www.aviationfigures.com/?p=3000 A BRITISH tourist has been arrested on suspicion of sexually assaulting an air steward on a flight from Newcastle to Majorca. He was

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A BRITISH tourist has been arrested on suspicion of sexually assaulting an air steward on a flight from Newcastle to Majorca.

He was held after allegedly touching the cabin crew member’s bottom and nipples “in a lewd way” during the flight to Palma.

He is said to have got up from his seat and approached the flight attendant in an “affectionate way” before touching him up.

Other passengers helped restrain him until the plane landed in Majorca.

Police were waiting for the man and took him away in handcuffs.

They had to radio for reinforcements after he allegedly became aggressive towards the first officers to arrive.

The detainee, who was wearing a white pair of shorts and a T-shirt as well as matching white sandals with black socks when he was arrested, has not been named.

The bizarre incident occurred yesterday and the suspect was taken to court in the Majorcan capital today for a hearing which took place behind closed doors.

Well-placed sources said the UK national was aged 43.

Respected local newspaper Ultima Hora reported he initially told the investigating judge he had wanted to play a joke on the air steward but subsequently offered conflicting versions of why he had acted the way he had which were “incoherent.”

He was released on bail pending an ongoing investigation.

It was not immediately clear today if he has been banned from leaving Majorca and had his passport taken away or is free to leave the island while he continues to be probed on suspicion of sexual assault and resisting arrest.

The airline operating the flight has not been named.

Last month a British holidaymaker was arrested on suspicion of sexually assaulting an air stewardess before spitting on her boss on a Jet2 flight from Manchester to Ibiza.

The 42-year-old was held by police after reaching the island.

Jet2 confirmed after the arrest it had banned him from flying with them.

As well as prosecution the tourist was also warned he faced a heavy fine.

Overnight it emerged four men on an easyJet plane from Manchester to Tenerife had been hauled off an aircraft yesterday after it had to be diverted to Lanzarote.

Spanish air traffic controllers said the reroute occurred because of violent passengers on board.

Read full originally published story on thesun.co.uk

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